I bet you鈥檝e done your research on 黑料网 鈥 who we are, what we do, what we offer. You might even stalk us on social media, know our founder, our leadership team. And that鈥檚 totally fine 鈥 no judgement. Moving to 黑料网 Hospitality Cloud is a big decision and you need to know what you鈥檙e getting yourself into. 

It's also important for us to do something similar. Before we can fully onboard you as a customer, we need to do some research on you. It鈥檚 only fair, after all. This is where 鈥淜now your Customer鈥 or KYC comes into play.  

In this article we鈥檒l cover: 

Table of contents

What is KYC and why do we need it?

In short, KYC is a process of us checking that you are who you say you are. It might sound a bit too much, but our legal team like to know that we鈥檙e not dealing with a super-villain.  

It's a standard process used by any financial institution and other financial services companies to assess and monitor customer risk and identity. It鈥檚 also a legal requirement to comply with Anti-Money Laundering (AML) laws.  

So why is KYC so important? For a start, these procedures help prevent identity theft, money laundering, financial fraud, terrorism financing, and other financial crimes. Those seem like pretty good reasons to us. Non-compliance can incur heavy penalties and we do not want that to happen.

What do you need to pass the KYC process?

There鈥檚 nothing complicated about what you need to provide us for your KYC check. It鈥檚 a classic set of documents that you鈥檒l be used to providing for any major process. These are: 

  • Legal entity verification document 
  • Identity document 
  • Personal address verification 
  • Proof of bank account 

Everything listed here is what we need according to the requirements of and Adyen payment providers. Once we have these documents, we鈥檒l handle the rest. 

 

What if the documents are rejected?

This happens fairly frequently, so if it does there鈥檚 no reason to panic. Our team will send you a notification explaining why we rejected a specific document and what needs to be done in order to fix it. Simple. 

 

Are documents safe with 黑料网, Adyen and Stripe?

Of course 鈥 you didn鈥檛 have to ask. 黑料网, Adyen and Stripe respect your privacy and are committed to protecting your personal data. We have strict data privacy processes in place, and you can view all of the policies here: 

  •  
  •  
  •  

  

How long do we store KYC information?

As per the very snappily named , we鈥檙e obligated to retain collected documents and information during our business relationships with our clients and for a period of five years after the end of the business relationship. 

But as we already said, this information is completely safe and no one else will ever see it. 

 

Still want to know more about the 黑料网 KYC process? No problem. There鈥檚 more detail on our .