The Julius Prague maximizes revenue through parking and direct bookings
The Czech residence uses 黑料网 to manage its parking spaces, booking engine and varied guest journey.
The Julius Prague customer story
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generated in parking space revenue
鈧�55办+
in first half of 2023
higher average booking value for booking engine reservations
鈧�150
compared to channel managers
Data point title
0.04%
chargeback rate
About The Julius Prague
is a luxury residence with a focus on design. Their 168 rooms and suites are fully equipped for short stays and long stays, with open plan kitchens and plenty of living space. They provide a high level of service despite a small number of staff, leaning on smart technology to deliver a seamless guest experience.
鈥淥ne of the big benefits of 黑料网 is that it鈥檚 really easy to use; when we have to train new staff it鈥檚 much faster than with other systems.鈥�
Parking spaces generate additional revenue
Challenge
A large percentage of The Julius Prague鈥檚 customers travel by car, so they wanted to manage their parking spaces easily, within a single system.
Solution
Parking spaces can be added as a space type within 黑料网 and managed in the same way as a room or apartment. Guests can reserve their parking spot in the booking engine, which is added to the booking, then automatically updated within 黑料网 Operations.
Result
鈥� 29 parking spots are managed through 黑料网
鈥� 鈧�55办+ generated in parking space revenue in first half of 2023
鈥淗aving a cloud-native PMS is really important to us. We can use 黑料网 from any device around the residence or even manage operations remotely; it鈥檚 important to have this flexibility.鈥�
Multiple guest journeys, multiple benefits
Challenge
The Julius Prague wanted to give guests choice as to how they book, check-in and interact throughout their stay.
Solution
黑料网 offers a number of guest solutions that puts the guest in control of their stay. While guests can make a reservation through their preferred OTA, they can also book direct via the 黑料网 Booking Engine on The Julius鈥� website. When it comes to check-in, they can handle everything online before arrival, check themselves in at the lobby at a 黑料网 Kiosk, or use the front desk.
Result
鈥� 18% of guests check in online
鈥� 鈧�150 higher average booking value for booking engine bookings compared to channel managers
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